Using Zendesk Sell and Support Licenses Separately
Can Zendesk Sell and Support licenses be used by different people?
Yes, Zendesk Sell and Support licenses can be assigned to different people. This flexibility allows you to manage your team effectively by assigning the right tools to the right users.
If you need to set up a Sell account for someone who is not the Support admin, you may need to contact Customer Support for assistance, especially if there are no existing Sell admins in your account.
More related questions
How can I activate a Zendesk Sell account for someone else?
To activate a Zendesk Sell account for someone else, you need to be an account owner or admin. Start by accessing Sell through the product tray, initiate a trial, and then add Sell to your subscription. Initially, you will be the only user until…
Can I activate Zendesk Sell for myself?
Yes, you can activate Zendesk Sell for yourself if you are an account owner or admin. Simply access Sell through the product tray, start a trial, and add Sell to your subscription. Initially, you will be the only user in the Sell product. Once you…
What should I do if there are no admins in my Zendesk Sell account?
If there are no admins in your Zendesk Sell account and you need to add someone else for the first time, you should contact Customer Support. They can assist you in setting up the account and adding the necessary users. This situation might arise…
Can I be removed from a Zendesk Sell account after activating it for others?
Yes, you can be removed from a Zendesk Sell account after activating it for others. Once you have set up the account and added other people as admins, they can remove you from the account if needed. This is useful if you are tasked with activating…
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