Yes, you can use the Zendesk API to send or resend a verification email. This can be a useful option if you prefer to automate the process or if you are managing a large number of users.
To learn more about how to utilize the API for verifying email addresses, you can refer to the 'Request user verification API endpoint' and 'Verify email API endpoint' sections in the Zendesk API documentation.
To resend a verification email in Zendesk, you need to access the user's profile. Open the user's profile, locate their primary email address, and click the menu icon (down arrow) next to the address. Then, select 'Resend verification email'. This…
If the 'Resend verification email' option is greyed out, it might be because the user's email address has already been verified. In such cases, if the user cannot access their account using their Zendesk credentials, they should try resetting their…
As an account owner, you can resend your own verification email by following a few simple steps. First, click on your profile icon located at the upper right of the page and select 'View profile'. Then, open the email menu in your profile and…