Yes, you can use your personal number with Zendesk Sell Voice by porting it. Porting your number will transfer it from your current carrier to Zendesk's provider, Twilio. This allows you to make and receive calls using your personal number through Sell Voice.
Alternatively, if you prefer not to port your number, you can mask your Sell Voice number. This means that when you make calls, it will appear as though they are coming from your personal number on the recipient's Caller ID. However, keep in mind that this masking feature only applies to calls and not to text messages. For more details, you can refer to the article on using calls and texts in Sell Voice.
Porting your personal number to Zendesk Sell Voice is possible and involves transferring it from your current carrier to Twilio, Zendesk's provider. This process allows you to seamlessly use your personal number for calls within Sell Voice. To…
Yes, you can mask your Sell Voice number to make it appear as your personal number on the recipient's Caller ID. This feature is useful if you want to maintain the appearance of using your personal number while making calls through Sell Voice….
No, text messages are not affected by number masking in Sell Voice. While you can mask your Sell Voice number to appear as your personal number for calls, this feature does not extend to text messages. When you send text messages through Sell…