Text Message Limitations with Number Masking in Sell Voice
Are text messages affected by number masking in Sell Voice?
No, text messages are not affected by number masking in Sell Voice. While you can mask your Sell Voice number to appear as your personal number for calls, this feature does not extend to text messages.
When you send text messages through Sell Voice, they will not display your personal number. This is an important consideration if you plan to use text messaging as part of your communication strategy. For further details, refer to the article on using calls and texts in Sell Voice.
More related questions
Can I use my personal number with Zendesk Sell Voice?
Yes, you can use your personal number with Zendesk Sell Voice by porting it. Porting your number will transfer it from your current carrier to Zendesk's provider, Twilio. This allows you to make and receive calls using your personal number through…
How can I port my personal number to Zendesk Sell Voice?
Porting your personal number to Zendesk Sell Voice is possible and involves transferring it from your current carrier to Twilio, Zendesk's provider. This process allows you to seamlessly use your personal number for calls within Sell Voice. To…
Can I mask my Sell Voice number to appear as my personal number?
Yes, you can mask your Sell Voice number to make it appear as your personal number on the recipient's Caller ID. This feature is useful if you want to maintain the appearance of using your personal number while making calls through Sell Voice….
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