Using Web Widget (Classic) as 'Contact Support' Form
Can I use the Web Widget (Classic) as a 'Contact Support' form after enabling messaging?
Once messaging is enabled, the Web Widget (Classic) may not function as a 'Contact Support' form in the same way. Enabling messaging typically transitions your widget to the Web Widget, which focuses on messaging capabilities.
If maintaining the 'Contact Support' form is crucial, you might need to explore alternative configurations or consult with Zendesk support to ensure your needs are met while transitioning to the new messaging features.
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