While Zendesk provides sample codes in their Developer Documentation, these codes require modification by your developers to fit your specific needs.
It's recommended to collaborate with your development team to implement these codes effectively. The sample codes serve as a starting point, but customization is necessary to ensure they work seamlessly with your website's widget.
To prefill user information in the Zendesk Web Widget, you can pass user identities automatically. This ensures that the widget can identify users and prefill their name and email address in contact forms. For the Web Widget, you need to use…
Authenticating end users in the Zendesk Web Widget involves using end-user authentication to pass user identities. This process allows the widget to recognize users and link them to their previous interactions. For a comprehensive guide on how to…
To customize the Web Widget (Classic) for prefilling user details, you can use the identify and prefill settings. These settings allow you to automatically fill in user information like name and email address in the contact form. For detailed…