Using OAuth Access Token for Zendesk API Authentication
How can I use an OAuth access token to authenticate API requests in Zendesk?
You can use an OAuth access token to authenticate any API request in Zendesk. This method replaces the need for a username and password.
For example, when making a call to the Ticket endpoint, include the access token in the header like this:-H "Authorization: Bearer {access_token}". This approach ensures secure and efficient authentication for your API requests. For further details, visit the originalZendesk help article.
More related questions
How do I create an OAuth client for testing in Zendesk?
To create an OAuth client for testing in Zendesk, you need to follow a few simple steps. First, navigate to the Admin Center, click on the Apps and integrations icon, and select Connections > OAuth clients. Then, click on 'Add client'. When setting…
What is the process to generate an OAuth access token in Zendesk?
Generating an OAuth access token in Zendesk involves using the OAuth Tokens API. You need to make a request with cURL, replacing placeholders with your specific details. The cURL command requires your subdomain, client ID, and authentication…
What should I do if my organization uses SSO and I need an OAuth token?
If your organization uses single sign-on (SSO) and Zendesk passwords are deleted, you can still generate an OAuth token using an API token for authentication. In the cURL request, replace the password with your API token in the format: `-u…
How do I securely store my OAuth access token in Zendesk?
To securely store your OAuth access token in Zendesk, avoid hard-coding it in your application code. Instead, use environment variables. This practice minimizes security vulnerabilities, as anyone with access to the token can access your account….
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