To create an OAuth client for testing in Zendesk, you need to follow a few simple steps. First, navigate to the Admin Center, click on the Apps and integrations icon, and select Connections > OAuth clients. Then, click on 'Add client'.
When setting up your OAuth client, ensure that your URLs are valid HTTPS URLs, although they don't need to be real websites for testing purposes. Remember to copy your Client Secret for future reference, as it won't be displayed again. You can fill out other fields with dummy data. This setup allows you to generate an OAuth access token for testing purposes. For more details, check the originalZendesk help article.
Generating an OAuth access token in Zendesk involves using the OAuth Tokens API. You need to make a request with cURL, replacing placeholders with your specific details. The cURL command requires your subdomain, client ID, and authentication…
You can use an OAuth access token to authenticate any API request in Zendesk. This method replaces the need for a username and password. For example, when making a call to the Ticket endpoint, include the access token in the header like this: `-H…
If your organization uses single sign-on (SSO) and Zendesk passwords are deleted, you can still generate an OAuth token using an API token for authentication. In the cURL request, replace the password with your API token in the format: `-u…
To securely store your OAuth access token in Zendesk, avoid hard-coding it in your application code. Instead, use environment variables. This practice minimizes security vulnerabilities, as anyone with access to the token can access your account….