Using Custom Fields in Zendesk Support Reports
How do I use custom fields in Zendesk Support reports?
Custom fields in Zendesk Support reports allow you to collect and analyze additional information specific to your business needs. By adding custom fields to your tickets, you can capture unique data points that are not covered by default fields.
These custom fields can then be used in your reports to provide more detailed insights into your support operations. For example, you might track the type of issue, customer preferences, or any other relevant information that helps you better understand your customer interactions. For more details, visit theoriginal link.
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