After migrating to Zendesk Suite, you can use the API by generating API tokens within Zendesk. Once you subscribe to Zendesk Suite Professional or higher, you gain access to Sunshine Conversations directly within Zendesk, eliminating the need to authenticate from the Sunshine Conversations website.
To generate API tokens, navigate to Admin Center > Apps and integrations > Conversations API. This allows you to manage your integrations and continue using channels like WhatsApp seamlessly. For more detailed guidance, you can refer to the originalZendesk help article.
After migrating to Zendesk Suite, your WhatsApp channel can be managed directly within Zendesk. You no longer need to use the Sunshine Conversations website for authentication. By subscribing to Zendesk Suite Professional or higher, you can…
In Zendesk Suite, you can generate API tokens in the Admin Center. This is essential for managing your integrations after migrating from Sunshine Conversations. To generate these tokens, go to Admin Center > Apps and integrations > Conversations…
No, after migrating to Zendesk Suite, you do not need to authenticate from the Sunshine Conversations website. Instead, you can manage everything directly within Zendesk. By subscribing to Zendesk Suite Professional or higher, you gain access to…