No, after migrating to Zendesk Suite, you do not need to authenticate from the Sunshine Conversations website. Instead, you can manage everything directly within Zendesk.
By subscribing to Zendesk Suite Professional or higher, you gain access to Sunshine Conversations within Zendesk. This means you can generate API tokens and manage your channels, like WhatsApp, without needing the Sunshine Conversations website.
After migrating to Zendesk Suite, you can use the API by generating API tokens within Zendesk. Once you subscribe to Zendesk Suite Professional or higher, you gain access to Sunshine Conversations directly within Zendesk, eliminating the need to…
After migrating to Zendesk Suite, your WhatsApp channel can be managed directly within Zendesk. You no longer need to use the Sunshine Conversations website for authentication. By subscribing to Zendesk Suite Professional or higher, you can…
In Zendesk Suite, you can generate API tokens in the Admin Center. This is essential for managing your integrations after migrating from Sunshine Conversations. To generate these tokens, go to Admin Center > Apps and integrations > Conversations…