User Segment Tag Not Found in Zendesk
Why can't I find my user segment tag in Zendesk?
If your user segment tag isn't showing up in Zendesk, it's likely because it hasn't been added to any organization yet. User segment tags function as filters and need to be associated with an organization or user profile to appear in the tag list.
To fix this, simply add your tag to an organization or user profile. If you don't see the tag field in organizations or end user profiles, make sure to enable user and organization tagging. Also, to avoid confusion, it's a good idea to use a consistent naming convention for your tags. For more details, check out theoriginal link.
More related questions
How do I resolve a missing user segment tag in Zendesk?
To resolve a missing user segment tag in Zendesk, you need to associate it with an organization or user profile. User segment tags are used as filters and won't appear in the tag list until they are linked to an organization. If the tag field is…
What should I do if my user segment tag isn't appearing?
If your user segment tag isn't appearing, it's because it hasn't been added to any organization yet. User segment tags need to be associated with an organization or user profile to show up in the tag list. To resolve this, add the tag to an…
Why is my user segment tag missing from the tag list?
Your user segment tag might be missing from the tag list because it hasn't been linked to any organization. User segment tags act as filters and need to be associated with an organization or user profile to be visible. To fix this, add the tag to…
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