User Attributes for Filtering Zendesk Explore Reports
What user attributes can be used to filter reports in Zendesk Explore?
User attributes in Zendesk Explore are key to filtering reports for specific users. While not all datasets have the same attributes, most include at least one that can be used for this purpose.
To find the right user attribute, refer to the metrics and attribute reference articles for various Zendesk products like Support, Guide, Live Chat, and more. These resources will guide you in selecting the appropriate attribute for your report. For further details, see theFiltering a reportarticle.
More related questions
Can you filter Zendesk Explore reports by unique users?
Yes, you can filter Zendesk Explore reports by unique users. Most datasets in Zendesk Explore contain at least one user attribute that can be used to filter reports for specific users. Once you identify the appropriate user attribute, you can apply…
How do I create a report for a specific user in Zendesk Explore?
To create a report for a specific user in Zendesk Explore, you need to filter by a user attribute. Most datasets have at least one user attribute that can be used for this purpose. First, identify the user attribute that suits your needs from the…
Where can I find metrics and attributes for Zendesk products?
Metrics and attributes for Zendesk products are essential for creating detailed reports. You can find these resources for various Zendesk products like Support, Guide, Live Chat, Messaging, Answer Bot, and Talk. These reference articles will help…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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