To update your Zendesk subscription, you need to understand your current subscription details and the options available for adding products or features. This can help improve your account's functionality. For a detailed guide on updating your subscription, refer to the article: How can I update my subscription?.
As the new Zendesk account owner, you have several key responsibilities. You are in charge of billing, subscription, and security for your account. It's important to familiarize yourself with your unique account settings and the permissions…
As the new account owner, it's crucial to understand how your team is set up and what permissions they have. Before making any workflow updates, familiarize yourself with the current system configuration to avoid unintended consequences. Learn more…
Managing your Zendesk account settings involves understanding how the previous owner customized the product settings to meet business needs. Before making changes, ensure you know the current configuration, including automatic actions like triggers…
In Zendesk Support, automatic actions such as triggers and automations are essential for efficient workflow management. These actions occur in the background and can significantly impact how your support system operates. Familiarize yourself with…