Updating Personal Settings in Zendesk QA
What personal settings can I update in Zendesk QA?
In Zendesk QA, you can update various personal settings, such as your name and email, and choose how often you want to receive feedback notifications. You can also connect your Slack account for notifications and add additional sign-in options like email, Slack, or Gmail.
Additionally, you can reset your password, switch accounts if you're part of multiple accounts, and create a new account if needed.
More related questions
How do I sign in to Zendesk QA for the first time?
To sign in to Zendesk QA for the first time, use the link in your email invitation. You can choose from several sign-in methods: Gmail, Slack, Magic link, or email and password. The fastest options are Gmail or Slack. If you select the magic link…
What can I see on the Zendesk QA Activity page?
On the Zendesk QA Activity page, you can view all the feedback left for you, including comments, ratings, and disputes. Icons next to the conversation subject indicate whether a conversation has a positive or negative rating and if it has a…
How can I manage disputes in Zendesk QA?
Managing disputes in Zendesk QA involves suggesting a new rating for a category and leaving a mandatory comment for the reviewer. You can send the dispute to the initial reviewer or escalate it to a Workspace manager. The reviewer can accept or…
What information does the Zendesk QA Dashboard provide?
The Zendesk QA Dashboard provides a summary of your personal performance information. It allows you to quickly assess your feedback and ratings, helping you understand your strengths and areas for improvement. This feature is designed to give you a…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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