Update Zendesk Help Center Visibility Settings
How do I update help center visibility settings in Zendesk?
To update your help center visibility settings in Zendesk, follow these steps:
- In Guide admin, click the Settings icon in the sidebar.
- Under Security, select 'Require sign in' to restrict access to signed-in users.
- (Optional) To restrict visibility to a specific user segment, select 'Limit to user segment' and choose the desired segment from the dropdown menu.
- Click 'Update' to save your changes.
Keep in mind that view restrictions do not apply to Guide admins, who can access all help center content regardless of permissions.
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