Update Email Integration in Zendesk Sell
How do I update the email integration in Zendesk Sell?
To update your email integration in Zendesk Sell, you need to disconnect the current email and connect a new one.
First, navigate to your Settings > Communication Channels > Email. Under the Connection tab, you'll see your currently integrated email address with a status of 'Connected'. Click 'Disconnect Email Account' and confirm by clicking 'Disconnect' on the pop-up warning message. Refresh your page or log back into your account to reset the integration. Remember, all email conversations in Sell will be removed, but they will remain in your personal email account. For more details, visit theoriginal link.
More related questions
Should I disconnect my email integration if I change my email password?
No, you should not disconnect your email integration if you only changed your email password. Instead, simply update your password in the email settings of your Zendesk Sell account. Disconnecting the entire email integration is unnecessary and…
What happens to my emails in Sell if I disconnect my email account?
Disconnecting your email account will remove all email conversations from your Zendesk Sell account. These emails, including BCC'd ones, will no longer be available in Sell, but they will remain in your personal email account. To preserve…
How can I change the email address for notifications in Zendesk Sell?
To change the email address for notifications in Zendesk Sell, update your profile email address instead of disconnecting your email integration. This process is different from changing the integrated email for syncing purposes. Follow the steps in…
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