No, you should not disconnect your email integration if you only changed your email password.
Instead, simply update your password in the email settings of your Zendesk Sell account. Disconnecting the entire email integration is unnecessary and could lead to loss of email conversations in Sell. For more guidance, refer to theoriginal link.
To update your email integration in Zendesk Sell, you need to disconnect the current email and connect a new one. First, navigate to your Settings > Communication Channels > Email. Under the Connection tab, you'll see your currently integrated…
Disconnecting your email account will remove all email conversations from your Zendesk Sell account. These emails, including BCC'd ones, will no longer be available in Sell, but they will remain in your personal email account. To preserve…
To change the email address for notifications in Zendesk Sell, update your profile email address instead of disconnecting your email integration. This process is different from changing the integrated email for syncing purposes. Follow the steps in…