Update Customer Credit Card in Zendesk Marketplace
How can I update a customer's credit card for an app in the Zendesk Marketplace?
To update a customer's credit card for an app in the Zendesk Marketplace, you can use Stripe's payment link feature.
First, log in to your Stripe account and navigate to the Invoices page. Open the unpaid invoice for the customer who needs to update their payment details. On this page, you'll find a link called 'Payment page'. Send this link to your customer, allowing them to enter their new credit card information directly, without needing to share it with you.
For more detailed instructions, you can refer to the originalZendesk help article.
More related questions
What steps should I follow to send a Stripe payment link to a customer?
Sending a Stripe payment link to a customer is a straightforward process. First, log in to your Stripe account and go to the Invoices page. Find and open the unpaid invoice for the customer who needs to update their payment details. On the invoice…
Why should I use a Stripe payment link for updating credit card details?
Using a Stripe payment link for updating credit card details is secure and efficient. When you send a Stripe payment link to your customer, they can enter their new credit card information directly on the Stripe platform. This process ensures that…
Can I update a customer's credit card information directly in Stripe?
No, you cannot update a customer's credit card information directly in Stripe. Instead, you should send a Stripe payment link to the customer. This link allows them to securely enter their new credit card details on the Stripe platform. This method…
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