Understanding Zendesk's ISO 27001 Certification
What does ISO 27001 certification mean for Zendesk?
ISO 27001 certification means that Zendesk has a robust Information Security Management System (ISMS) in place. This certification provides assurance that Zendesk meets the requirements for managing information security risks effectively. It involves a successful audit that confirms Zendesk's commitment to protecting customer data and maintaining high security standards.
This certification is part of Zendesk's broader commitment to international security standards, ensuring that customer data is handled with the utmost care.
More related questions
What is Zendesk's commitment to international information security standards?
Zendesk is committed to maintaining high standards of information security and privacy. They have implemented ISO 27001, ISO 27018, and ISO 27701 standards to ensure data security and compliance. These standards provide frameworks for managing…
How does ISO 27018 protect Zendesk customers' data?
ISO 27018 provides guidelines for protecting Personally Identifiable Information (PII) in the cloud, specifically for service providers like Zendesk. This standard is based on ISO/IEC 27002 and focuses on ensuring that cloud service providers…
What is the significance of ISO 27701 for Zendesk?
ISO 27701 is significant for Zendesk as it specifies requirements for a Privacy Information Management System (PIMS). This standard complements ISO 27001 and 27002 by focusing on privacy management within an organization. For Zendesk, it means…
Which Zendesk services are covered by ISO certifications?
Zendesk's ISO certifications cover a range of services including Support, Guide, Chat, Connect, Inbox, and Explore. These services are centrally managed from Zendesk's headquarters and supported by various global office locations. The…
How can customers access Zendesk's ISO certificates?
Customers can access Zendesk's ISO certificates at any time, free of cost and without the need for a Non-Disclosure Agreement (NDA). To obtain these certificates, customers simply need to fill out a form available on Zendesk's website. This…
Does using Zendesk automatically certify my organization with ISO standards?
Using Zendesk does not automatically certify your organization with ISO standards. While Zendesk's certifications cover their own services, customers wishing to pursue ISO certifications for their own operations will need to undergo their own…
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