Understanding To Field in Zendesk Notifications
Why doesn't the To field of the followers notifications show the requester's email address?
The To field in followers notifications doesn't show the requester's email address for privacy reasons.
Zendesk prioritizes user privacy and security, so the requester's email address is not displayed in the To field of notifications sent to followers. This ensures that sensitive information is not inadvertently shared with unauthorized parties, maintaining the confidentiality of your users' data.
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