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Testing Your Email Setup in Zendesk

Ensure your Zendesk email setup is working correctly by testing it. Learn how to verify ticket creation and notification delivery.

How can I test my email setup in Zendesk?

Testing your email setup in Zendesk is a crucial step to ensure everything is working correctly. By sending test emails to your support addresses, you can verify that tickets are being created as expected and that notifications are being sent to both agents and end-users.

This process helps identify any issues with email delivery or ticket creation, allowing you to address them before they impact your support operations. For more detailed instructions, refer to theZendesk help documentation.


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