Understanding the Zendesk Suite Product Tray
What is the product tray in Zendesk Suite?
The product tray in Zendesk Suite is a navigation tool that allows you to switch between different products within the suite. It is located in the top navigation bar of all Zendesk Suite products.
By clicking on the product tray, you can access the Admin Center, which contains settings that affect multiple products. Additionally, you can navigate to product-specific dashboards, such as those for Chat and Explore, to configure individual product settings.
More related questions
How do I access the Zendesk Suite admin settings?
To access the Zendesk Suite admin settings, you need to use the Admin Center. The Admin Center is accessible through the product tray, which is located in the top navigation bar of all Zendesk Suite products. Once you click on the product tray,…
Where can I find product-specific admin settings in Zendesk Suite?
Product-specific admin settings in Zendesk Suite can be found in their respective dashboards. To access these, click on the product tray in the top navigation bar and select the product you want to configure. For example, the admin settings for…
What settings can I manage in the Zendesk Admin Center?
In the Zendesk Admin Center, you can manage a variety of settings that are relevant across your entire account. These include your billing information, access security, integrations, and channels. The Admin Center is designed to centralize settings…
How do I switch between different Zendesk Suite products?
To switch between different Zendesk Suite products, use the product tray located in the top navigation bar. By clicking on the product tray, you can easily navigate to any product within the suite. This feature allows you to seamlessly move between…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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