Understanding 'Redirect to SSO' in Zendesk
What is the 'Redirect to SSO' option in Zendesk?
The 'Redirect to SSO' option in Zendesk is a configuration setting that forces users to authenticate using the primary SSO configuration. When this option is selected, users will not see additional sign-in options, even if other authentication methods are active.
This setting is useful for organizations that want to enforce a single, secure sign-in method for all users, ensuring consistency and compliance with security policies.
More related questions
What are the different sign-in options available in Zendesk?
Zendesk offers multiple ways to authenticate both team members and end users, providing flexibility to meet different security requirements. You can configure the sign-in experience to allow users to choose from various authentication methods, such…
How can I give team members multiple ways to sign in to Zendesk?
To provide team members with multiple sign-in options, you need to configure the authentication settings in Zendesk's Admin Center. Start by adding your SSO configurations to the Single sign-on page and ensure the 'Show button when users sign in'…
How can end users have multiple sign-in options in Zendesk?
End users can be given multiple sign-in options by configuring the authentication settings in Zendesk's Admin Center. First, add your SSO configurations to the Single sign-on page and ensure the 'Show button when users sign in' option is selected….
What does 'Let them choose' mean in Zendesk sign-in options?
'Let them choose' is a configuration option in Zendesk that allows users to select from any active authentication methods when signing in. This means that if you have multiple sign-in options enabled, such as SSO and email/password, users can…
How do I enable SSO for Zendesk team members?
To enable SSO for Zendesk team members, you need to configure the SSO settings in the Admin Center. Start by adding your SSO configuration to the Single sign-on page and ensure the 'Show button when users sign in' option is selected. Next, go to…
Can I use social logins for Zendesk end users?
Yes, you can enable social logins for Zendesk end users, providing them with additional sign-in options. To do this, configure the authentication settings in the Admin Center by adding your SSO configurations to the Single sign-on page. Then,…
How can I troubleshoot issues with Zendesk SSO?
If you're experiencing issues with Zendesk SSO, there are a few steps you can take to troubleshoot. First, ensure that your SSO configuration is correctly set up in the Admin Center and that the 'Show button when users sign in' option is selected….
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