Understanding Email Headers in Zendesk's SMTP Connector
What should I know about email headers when using the Authenticated SMTP Connector?
Email headers contain important data and metadata about an email message. While some headers can be manipulated, others should remain unchanged to ensure correct delivery and message integrity.
The Authenticated SMTP Connector does not support changing standard headers at the account's email domain before outbound sending. It's crucial to maintain headers like Auto-Submitted and X-Mailer for proper functionality. For more details, visit theoriginal link.
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