Types of Widgets for Zendesk Dashboards
What types of widgets can I add to a Zendesk dashboard?
Zendesk dashboards support three types of widgets: static, interactive, and live data widgets. Static widgets, like reports and images, don't affect report results or user interaction. Interactive widgets allow users to specify which report results to view and how to view them, offering flexibility with metrics, attributes, and filters. Live data widgets, available with Explore Enterprise, provide near real-time data updates. You can mix different widget types on the same dashboard, but interactive widgets might need extra configuration.
More related questions
How do I add widgets to a Zendesk dashboard?
To add widgets to a Zendesk dashboard, you need to be in the dashboard builder. Start by creating a new dashboard or opening an existing one and clicking 'Edit'. In the top-left toolbar, click 'Add' and select the widget you want from the drop-down…
How can I arrange widgets on my Zendesk dashboard?
Arranging widgets on your Zendesk dashboard is simple with drag-and-drop functionality. You can move widgets anywhere on the dashboard and resize them by dragging their corners. If you have multiple widgets, red grid lines will help you align them….
Can I copy and paste widgets in Zendesk dashboards?
Yes, you can copy and paste widgets within Zendesk dashboards. In edit mode, select the widget you want to copy, click the down arrow in the widget's upper right corner, and select 'Copy'. Use your computer's keyboard shortcuts to paste the widget…
What should I do if widgets show different values after copying?
If widgets show different values after copying them to a new tab, ensure that all settings, including date filters, are identical between the old and new tabs. If the issue persists, it might be a technical glitch. In such cases, contacting Zendesk…
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