image for site

Troubleshooting Widget Value Discrepancies

Learn what to do if widgets show different values after copying them to a new tab in Zendesk dashboards.

What should I do if widgets show different values after copying?

If widgets show different values after copying them to a new tab, ensure that all settings, including date filters, are identical between the old and new tabs. If the issue persists, it might be a technical glitch. In such cases, contacting Zendesk support for assistance is recommended, as they can help investigate and resolve the issue.


More related questions

How do I add widgets to a Zendesk dashboard?

To add widgets to a Zendesk dashboard, you need to be in the dashboard builder. Start by creating a new dashboard or opening an existing one and clicking 'Edit'. In the top-left toolbar, click 'Add' and select the widget you want from the drop-down…

What types of widgets can I add to a Zendesk dashboard?

Zendesk dashboards support three types of widgets: static, interactive, and live data widgets. Static widgets, like reports and images, don't affect report results or user interaction. Interactive widgets allow users to specify which report results…

How can I arrange widgets on my Zendesk dashboard?

Arranging widgets on your Zendesk dashboard is simple with drag-and-drop functionality. You can move widgets anywhere on the dashboard and resize them by dragging their corners. If you have multiple widgets, red grid lines will help you align them….

Can I copy and paste widgets in Zendesk dashboards?

Yes, you can copy and paste widgets within Zendesk dashboards. In edit mode, select the widget you want to copy, click the down arrow in the widget's upper right corner, and select 'Copy'. Use your computer's keyboard shortcuts to paste the widget…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites