Tymeshift Google Calendar Integration Issue Dec 2023
What was the issue with the Tymeshift Google Calendar integration on December 15, 2023?
On December 15, 2023, there was a service interruption affecting the Tymeshift Google Calendar integration. This issue temporarily made it impossible for users to sync their Tymeshift schedules with Google Calendar. The problem was complex, and only a small subset of customers using this integration were impacted. These customers received a notification via a yellow banner in Zendesk Support linking to the relevant article. Fortunately, the issue has since been resolved, and the integration is now functioning as expected.
More related questions
Who was affected by the Tymeshift Google Calendar integration outage?
The outage affected only a small subset of Zendesk customers who had installed the Tymeshift application and enabled the Google Calendar integration. These customers were unable to sync their Tymeshift schedules with Google Calendar during the…
How was the Tymeshift Google Calendar integration issue resolved?
The issue with the Tymeshift Google Calendar integration was resolved by January 24, 2024. Zendesk worked diligently to address the complexities of the problem, ensuring that customers could once again sync their Tymeshift schedules with Google…
What should I do if I was affected by the Tymeshift Google Calendar integration issue?
If you were affected by the Tymeshift Google Calendar integration issue, you should now be able to sync your Tymeshift schedules with Google Calendar as the problem has been resolved. If you continue to experience issues, it may be helpful to check…
When was the Tymeshift Google Calendar integration expected to be restored?
The restoration of the Tymeshift Google Calendar integration was initially targeted for early Q1 2024. Due to the complexities involved, the timeline was extended, but the issue was ultimately resolved by January 24, 2024. Zendesk provided updates…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
