Affected Users of Tymeshift Google Calendar Outage
Who was affected by the Tymeshift Google Calendar integration outage?
The outage affected only a small subset of Zendesk customers who had installed the Tymeshift application and enabled the Google Calendar integration. These customers were unable to sync their Tymeshift schedules with Google Calendar during the outage. Affected users received a yellow banner in Zendesk Support linking to the article about the issue. No other Zendesk customers were impacted by this service interruption.
More related questions
What was the issue with the Tymeshift Google Calendar integration on December 15, 2023?
On December 15, 2023, there was a service interruption affecting the Tymeshift Google Calendar integration. This issue temporarily made it impossible for users to sync their Tymeshift schedules with Google Calendar. The problem was complex, and…
How was the Tymeshift Google Calendar integration issue resolved?
The issue with the Tymeshift Google Calendar integration was resolved by January 24, 2024. Zendesk worked diligently to address the complexities of the problem, ensuring that customers could once again sync their Tymeshift schedules with Google…
What should I do if I was affected by the Tymeshift Google Calendar integration issue?
If you were affected by the Tymeshift Google Calendar integration issue, you should now be able to sync your Tymeshift schedules with Google Calendar as the problem has been resolved. If you continue to experience issues, it may be helpful to check…
When was the Tymeshift Google Calendar integration expected to be restored?
The restoration of the Tymeshift Google Calendar integration was initially targeted for early Q1 2024. Due to the complexities involved, the timeline was extended, but the issue was ultimately resolved by January 24, 2024. Zendesk provided updates…
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