Troubleshooting Image Display in Zendesk Emails
Why might images not display in Zendesk email notifications?
Images might not display in Zendesk email notifications due to several reasons. One common issue is the image file type; for example, SVG files are not supported by Gmail. Additionally, there might be a problem with the HTML tag formatting, such as an extra space or incorrect URL. It's also possible that the recipient's email client settings are blocking images. Ensure the image URL is correct and the HTML tag is properly formatted to avoid these issues.
More related questions
How can I add images to email notifications in Zendesk?
You can add images to email notifications in Zendesk by using HTML tags. To do this, first, find the image you want to include and get its direct URL. Then, edit the trigger action in the email body by inserting the HTML tag `<img…
What are the steps to include an image in a Zendesk trigger email?
To include an image in a Zendesk trigger email, follow these steps: First, select the image you want to use and obtain its direct URL. Next, edit the trigger action by adding the HTML tag<img src="image_url">in the email body, replacing…
Can I resize images in Zendesk email notifications?
Yes, you can resize images in Zendesk email notifications using HTML. By adding width and height attributes to the<img>tag, you can control the size of the image. For example,<img src="image_url" width="100" height="100">will resize the…
What should I do if my image doesn't appear in Zendesk emails?
If your image doesn't appear in Zendesk emails, first check the image URL and ensure it's correct. Verify that the HTML tag is properly formatted without any extra spaces. Also, consider the image file type, as some formats like SVG are not…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
