Fixing Image Display Issues in Zendesk Emails
What should I do if my image doesn't appear in Zendesk emails?
If your image doesn't appear in Zendesk emails, first check the image URL and ensure it's correct. Verify that the HTML tag is properly formatted without any extra spaces. Also, consider the image file type, as some formats like SVG are not supported by all email clients. Additionally, check the recipient's email client settings, as they might be blocking images. Testing the trigger with different conditions can help identify the issue.
More related questions
How can I add images to email notifications in Zendesk?
You can add images to email notifications in Zendesk by using HTML tags. To do this, first, find the image you want to include and get its direct URL. Then, edit the trigger action in the email body by inserting the HTML tag `<img…
What are the steps to include an image in a Zendesk trigger email?
To include an image in a Zendesk trigger email, follow these steps: First, select the image you want to use and obtain its direct URL. Next, edit the trigger action by adding the HTML tag<img src="image_url">in the email body, replacing…
Why might images not display in Zendesk email notifications?
Images might not display in Zendesk email notifications due to several reasons. One common issue is the image file type; for example, SVG files are not supported by Gmail. Additionally, there might be a problem with the HTML tag formatting, such as…
Can I resize images in Zendesk email notifications?
Yes, you can resize images in Zendesk email notifications using HTML. By adding width and height attributes to the<img>tag, you can control the size of the image. For example,<img src="image_url" width="100" height="100">will resize the…
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