Troubleshoot Trigger Issues in Zendesk
How do I troubleshoot trigger issues in Zendesk?
Triggers in Zendesk run actions based on conditions when a ticket is created or updated. If triggers aren't working as expected, review them to ensure conditions and actions are set correctly.
Look for triggers with actions like 'Ticket status | Solved' and verify that conditions align with your needs. For more detailed guidance, consult Zendesk's articles on creating triggers and trigger conditions.
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