Train AI to Use Your Company's Unique Language
How can I train AI to use my company's unique language?
You can customize AI to reflect your company's unique language by using bot personas. Bot personas allow you to set a consistent voice and style for AI-generated messages, ensuring they align with your brand's specific terminology and tone. This way, you can maintain your brand's identity even in automated communications. For more details, check out the resources on using bot personas to add personality to AI-generated responses.
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What happens when a bot generates a reply in Zendesk?
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