Track Agent Report Views in Zendesk Explore
Learn if you can track how many times agents view reports in Zendesk Explore and explore dashboard activity options.
Can I track how many times my agents have viewed a report in Zendesk Explore?
Unfortunately, you cannot track the number of times your agents have viewed a specific report in Zendesk Explore. However, you can monitor activity on your Explore dashboards. The dashboards library provides useful information such as the last updated date, owner, number of views, schedules, link sharing, and any restrictions in place.
For more detailed information, you can refer to the article onViewing Explore dashboard information and activity.
More related questions
What information can I find in the Zendesk Explore dashboards library?
The Zendesk Explore dashboards library offers a variety of information to help you manage and understand your data better. You can find details such as the last updated date of a dashboard, the owner, the number of views it has received, any…
How can I monitor activity on my Zendesk Explore dashboards?
To monitor activity on your Zendesk Explore dashboards, you can utilize the dashboards library. This feature provides insights into various aspects of your dashboards, such as the number of views, the last updated date, and the owner. Additionally,…
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