Tips for Using Quick Switcher in Zendesk WFM
What are some tips for using the Quick Switcher in Zendesk WFM?
When using the Quick Switcher in Zendesk WFM, you can enhance your navigation by using the up and down arrow keys to move through different items in the search results. Additionally, you can use short phrases to quickly find what you need, such as 'aa' for agent activity or 'sc' for schedule.
These tips help you make the most of the Quick Switcher, allowing you to string together shortcuts for even faster navigation. For example, you can use cmd+k > aa > return > cmd+f > type name to search for any agent quickly. For more detailed guidance, check out theoriginal link.
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