To quickly find specific pages in Zendesk WFM, use the Quick Switcher keyboard shortcuts. On a Mac, press cmd+k, and on Windows, press ctrl+k to open a search window. Start typing the name of the page you want to find, or use short phrases like 'aa' for agent activity or 'sc' for schedule.
These shortcuts allow you to efficiently navigate through the platform without needing to use a mouse. You can also use the up and down arrows to move through the list of search results. For more tips, refer to theoriginal link.
To navigate Zendesk WFM on a Mac using keyboard shortcuts, press command (cmd)+k to open a search window. This allows you to quickly type the name of the page you want to access or select it from a list, then press return to go to that page. These…
On Windows, you can navigate Zendesk WFM using the control (ctrl)+k keyboard shortcut. This opens a search window where you can type the name of the page you want to visit or select it from a list, then press enter to navigate to that page. This…
When using the Quick Switcher in Zendesk WFM, you can enhance your navigation by using the up and down arrow keys to move through different items in the search results. Additionally, you can use short phrases to quickly find what you need, such as…