Suppressing chat on specific Help Center pages can be achieved by using conditional logic in your script. This involves tracking the page location and applying logic to show or hide the widget components.
For example, you can use DOM events to determine the current page and then execute logic to hide chat components on certain pages. This method allows you to tailor the Web Widget's behavior based on the user's location within your Help Center.
You can customize Web Widget (Classic) components on different pages using API endpoints. By utilizing the Web Widget (Classic) API, you can enable or disable components like Help Center Search, Chat, and Contact Form based on your needs. To…
To enable only the search option in the Web Widget, you need to adjust the script parameters. By setting the parameters in therunWidgetLogic.init
function, you can control which components are active. For instance, to enable just the search…
You can disable chat on specific URLs by setting conditions in Google Tag Manager (GTM). This allows you to control where the Web Widget code snippet is loaded. One approach is to configure GTM to not load the Web Widget on URLs where you don't…
Adding the Web Widget Classic via Google Tag Manager (GTM) involves a few steps. GTM allows you to manage and deploy the Web Widget script efficiently across your site. To add the Web Widget, you need to create a new tag in GTM and insert the Web…