Enable Only Search in Web Widget
How do I enable only the search option in Web Widget?
To enable only the search option in the Web Widget, you need to adjust the script parameters. By setting the parameters in therunWidgetLogic.initfunction, you can control which components are active.
For instance, to enable just the search option, use the following code:runWidgetLogic.init(true, false, false);. This will activate the search while disabling other components like Chat and Contact Form.
More related questions
How can I customize Web Widget components on different pages?
You can customize Web Widget (Classic) components on different pages using API endpoints. By utilizing the Web Widget (Classic) API, you can enable or disable components like Help Center Search, Chat, and Contact Form based on your needs. To…
How can I disable chat on specific URLs using Google Tag Manager?
You can disable chat on specific URLs by setting conditions in Google Tag Manager (GTM). This allows you to control where the Web Widget code snippet is loaded. One approach is to configure GTM to not load the Web Widget on URLs where you don't…
What is the process to add Web Widget Classic via Google Tag Manager?
Adding the Web Widget Classic via Google Tag Manager (GTM) involves a few steps. GTM allows you to manage and deploy the Web Widget script efficiently across your site. To add the Web Widget, you need to create a new tag in GTM and insert the Web…
How can I suppress chat on specific Help Center pages?
Suppressing chat on specific Help Center pages can be achieved by using conditional logic in your script. This involves tracking the page location and applying logic to show or hide the widget components. For example, you can use DOM events to…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
