Sunshine Conversations Maintenance February 2024
What is the scheduled maintenance for Sunshine Conversations in February 2024?
Zendesk has scheduled a database maintenance for Sunshine Conversations, impacting all Pods from February 26 to February 29, 2024.
During this period, customers using Sunshine Conversations may experience a brief service disruption of less than 5 minutes, where HTTP 500 errors might occur. This maintenance is part of Zendesk's efforts to shard their datastore for increased stability. For more details, you can refer to theoriginal link.
More related questions
Which Pods are affected by the Sunshine Conversations maintenance?
The scheduled maintenance for Sunshine Conversations will affect all Pods, with specific dates and times for each. For instance, Pod 26 will be affected on February 26, 2024, from 20:00 UTC to 05:00 UTC the next day. Other Pods like 15, 29, 13, 17,…
What should I do if I experience errors during the maintenance?
If you encounter errors during the maintenance window, simply retry sending your message. The expected behavior during the maintenance is a brief period of less than 5 minutes where Sunshine Conversations may return HTTP 500 errors. No messages…
Why is Zendesk performing this maintenance on Sunshine Conversations?
Zendesk is conducting this maintenance to shard their datastore, which will enhance the stability of Sunshine Conversations. Sharding the datastore is a technical process that helps distribute data more efficiently, leading to improved performance…
Will any messages be lost during the Sunshine Conversations maintenance?
No messages will be lost during the scheduled maintenance for Sunshine Conversations. Although there may be a brief service disruption of less than 5 minutes where HTTP 500 errors could occur, the system is designed to ensure that no messages are…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
