Creating a Zendesk Chat API client is a simple process. If you're creating OAuth tokens for internal use, follow these steps: Go to the Chat dashboard, select Settings > Account > API & SDKs, and click the Add API Client button. If the client is for a third-party integration, follow the installation instructions provided by the developer. For detailed instructions on completing the client fields, see the Chat API documentation.
Managing your Zendesk Chat API clients is straightforward. Admins can view and delete any active API clients directly from the Chat interface, while users can only see the clients they created. To manage your clients, navigate to the Chat…
Deleting a Zendesk Chat API client requires careful consideration, especially if it interacts with third-party services. If the Redirect URL is set to anything other than localhost, the client is likely used for external integration. To delete a…
Creating OAuth access tokens in Zendesk Chat is essential for authenticating API requests. Once you have an API client, you can create a token using two methods: a longer, formal method for production environments, and a shorter, convenient method…
Revoking an OAuth token in Zendesk Chat can only be done by the user who created it. Admins do not have the permissions to revoke tokens created by others. To revoke a token, use the OAuth Tokens API. First, list your tokens to find the ID of the…