Status of Video Embedding in Zendesk Gather
What is the status of video embedding in Zendesk Gather?
As of now, video embedding in Zendesk Gather is not planned. Although it was on the long-term roadmap, the feature is no longer being pursued by the Zendesk product team.
For those needing to share video content, using hyperlinks with images as a workaround is recommended. This allows users to click on an image to be directed to the video, providing a partial solution to the lack of direct embedding.
More related questions
Can I embed videos in Zendesk Gather posts?
Currently, you cannot embed videos directly in Zendesk Gather posts. While you can add hyperlinks or images using the WYSIWYG editor, embedding HTML5 Video, Flash, QuickTime, Shockwave, Windows Media, Real Media, and iframe content is not supported…
Is it possible to add media to existing Gather posts?
Adding media to existing Gather posts can be tricky. Users have reported issues when trying to add media to posts that have already been created. However, adding media works fine when creating a new post from scratch. If you encounter issues with…
Can I embed Google Forms in Zendesk Gather posts?
Embedding Google Forms directly in Zendesk Gather posts is not straightforward. While some users have found ways to embed YouTube videos, applying similar methods to Google Forms may require trial and error. If you're looking to include a Google…
Can I add images to Zendesk Gather posts from a mobile device?
Currently, adding images to Zendesk Gather posts is only supported from a desktop. Users have noted that the functionality to upload images from mobile devices is not available, which can limit engagement for mobile users. While this feature is not…
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