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Sorting Criteria for Automations, Macros, Triggers

Discover how to sort automations, macros, and triggers in Zendesk using different criteria for better management.

What criteria can I use to sort automations, macros, and triggers in Zendesk?

In Zendesk, you can sort automations, macros, and triggers using various criteria to better manage your business rules. This sorting capability helps you quickly access and organize these elements based on your specific needs.

While the exact criteria aren't detailed in the help doc, typically, sorting options might include factors like name, date created, or last updated. This flexibility allows you to streamline your workflow and focus on the most relevant rules.


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