Sort Months Chronologically in Zendesk Reports
How can I sort months in chronological order in Zendesk reports?
To sort months in chronological order in Zendesk reports, you need to adjust the order of attributes. By default, Explore sorts month values from January to December. However, if you want to display months in chronological order for a specific year, place the year attribute before the month attribute in your report.
This setup ensures that the months are sorted correctly within the context of the selected year. For more detailed instructions on building and customizing reports, you can refer to theZendesk help article.
More related questions
How do I display months in reverse chronological order in Zendesk reports?
To display months in reverse chronological order in Zendesk reports, you can use the Result manipulation feature. Navigate to Result manipulation > Sort and select the Z-A option. This will arrange the months so that the most recent month appears…
Can I shorten month names in Zendesk reports?
Yes, you can shorten month names in Zendesk reports by adjusting the truncation settings. Go to Chart configuration > X axis and set the Truncation (characters) to 8. This will abbreviate the month names, making your report more concise and easier…
How can I resolve issues with week 53 in Zendesk reports?
If you're experiencing issues with week 53 in Zendesk reports, it's due to the overlap of the end of one year and the start of another. A workaround is to create a custom attribute using the formula WEEKYEAR([Ticket Created - Date]). This custom…
How can I sort a rolling 6 months in Zendesk reports?
To sort a rolling 6 months in Zendesk reports with the most current month on the left, use the Result manipulation feature. Ensure that the Months are under the Columns portion of your query, then go to Result manipulation > Sorts and choose the…
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