Signing Up for Zendesk's Generative AI EAP
How can I sign up for Zendesk's Generative AI in Knowledge EAP?
To sign up for Zendesk's Generative AI in Knowledge EAP, you need to fill out the sign-up form provided by Zendesk. After signing up, you will need to enable the Generative AI features in the Admin Center once you are onboarded. This will allow you to access the new tone shift feature and other enhancements to help center content.
More related questions
What is the new tone shift feature in Zendesk's Generative AI?
The new tone shift feature in Zendesk's Generative AI allows you to enhance the tone of your communication quickly and efficiently. This feature, powered by OpenAI’s Enterprise GPT, enables you to change the tone of your content to be more friendly…
How does the tone shift feature affect Zendesk users?
The tone shift feature affects Zendesk users by providing them with the ability to easily modify the tone of their help center content. Once registered for the EAP, users can enable the Generative AI feature in the Admin Center. Content creators…
What steps do I need to take to use the tone shift feature in Zendesk?
To use the tone shift feature in Zendesk, you need to be part of the Generative AI in Knowledge EAP. If you're already participating, the feature will be available on your account on launch day without any additional steps. If you've signed up but…
When was the tone shift feature in Zendesk released?
The tone shift feature in Zendesk was released on March 6, 2024. This feature is part of the ongoing Generative AI in Knowledge EAP, which began its rollout on October 19, 2023, after enrollment opened on October 4, 2023. The announcement for this…
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