Show First Element of Nested Field in Zendesk
Can I show the first element of a nested field in Zendesk?
Yes, you can show the first element of a nested field in Zendesk using Liquid markup. By applying the "split" and "first" filters, you can extract the first part of a nested field.
For example, if you have a field like "Support::Password", you can use the syntax{{ticket.ticket_field_<field ID number> | split:"::" | first }}to display "Support". This method is similar to displaying the last element, but uses the "first" filter instead. For more information, visit theLiquid for Designers page.
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