Setting Up Zendesk Chat for Multiple Locales
How do I set up Zendesk Chat for multiple locales?
Setting up Zendesk Chat for multiple locales involves grouping agents by language and using triggers to route chats accordingly. The chat widget can detect the visitor's language and display the chat in that language. You can also manually set the widget's language using the API. Additionally, the chat widget can automatically translate chats, allowing agents to communicate with visitors in different locales. For more information, refer to the originalZendesk Chat documentation.
More related questions
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Managing multiple brands with Zendesk Chat is straightforward. You can add the chat widget to multiple pages for each brand, allowing all traffic to appear in your dashboard. This setup enables you to manage chat support for each website from a…
What are the best practices for managing high traffic in Zendesk Chat?
To manage high traffic in Zendesk Chat, ensure chats are routed to the right group of agents by using departments and the Pre-Chat form. You can also create a schedule with operating hours to manage chat requests effectively. Additionally, prevent…
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Preventing spam in Zendesk Chat can be achieved by setting up triggers or banning visitors. You might also consider restricting chats to countries you serve to reduce unwanted traffic. These measures help ensure that your chat support remains…
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Optimizing Zendesk Chat for different languages involves grouping agents by language and using the Pre-chat form to allow visitors to select their language. The chat widget can automatically detect and display the correct language based on the…
What steps can I take to improve Zendesk Chat dashboard performance?
Improving Zendesk Chat dashboard performance can be achieved by using recommended browsers like IE10, Chrome, or Firefox. If you experience browser lag, it might be due to memory issues or third-party plugins. Additionally, consider using the High…
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