Setting Up SPF Record for Zendesk Support Email
Learn why you can't set up an SPF record in your personal email to send mail on behalf of your Zendesk Support address.
Can I set up an SPF record in my personal email for Zendesk?
No, you cannot set up an SPF record in your personal email account to send mail on behalf of your Zendesk Support address. Zendesk Support addresses operate differently from traditional email clients and cannot integrate permissions with personal email services like Gmail. To send messages from your Zendesk support address, you must use the Zendesk system. For more details on SPF records, you can refer to the article: Setting up SPF for Zendesk to send email on behalf of your email domain.
More related questions
Why can't I use my personal email's SPF record with Zendesk?
You can't use your personal email's SPF record with Zendesk because Zendesk Support addresses don't work like traditional email clients. They lack the ability to add permissions in personal email services such as Gmail. To send emails from your…
How do Zendesk Support addresses differ from traditional email clients?
Zendesk Support addresses differ from traditional email clients in that they cannot integrate with personal email services to add permissions, such as setting up SPF records. This means you cannot use your personal email's SPF record to send mail…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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