Setting Locale for Attachments in Zendesk
How can I set the locale for an attachment in Zendesk?
The locale for an attachment in Zendesk can be explicitly set via the API during the article_attachment creation. If you don't set it explicitly, the locale will be automatically assigned when the translation's body is modified or published. This ensures that each attachment is correctly associated with its respective translation.
More related questions
What are localized inline attachments in Zendesk Help Center?
Localized inline attachments are now linked to specific translations of an article, rather than the article itself. This means that each translation of an article can have its own unique set of attachments, allowing for more precise and relevant…
Why did Zendesk implement localized inline attachments?
Zendesk introduced localized inline attachments to enhance the functionality of multilingual help centers. By localizing attachments, Zendesk ensures that only relevant images are displayed for each specific translation, improving the user…
Do I need to take any action for the localized inline attachments update?
No action is required on your part for the localized inline attachments update. Zendesk will automatically roll out these changes for all customers using the Help Center API. If you need more information, you can refer to the Article Attachments…
Where can I provide feedback or ask questions about Zendesk's localized attachments?
If you have feedback or questions about Zendesk's localized attachments, you can visit the community forum where Zendesk collects and manages customer product feedback. For general assistance with Zendesk products, you can contact Zendesk Customer…
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