Set Up Zendesk Sell App in Support
Learn how to set up the Zendesk Sell app in Zendesk Support to create leads from Support tickets. Follow these steps for seamless integration.
How do I set up the Zendesk Sell app in Zendesk Support?
Setting up the Zendesk Sell app in Zendesk Support is essential for creating leads from Support tickets. This setup allows seamless integration between your support and sales processes.
To set up the app, follow the instructions provided in the Zendesk documentation. Once installed, the app will enable you to create leads from ticket requesters' details when no existing lead or contact is found in Sell. For more information, refer to theoriginal article.
More related questions
How can I create a lead in Zendesk Sell from a Zendesk Support ticket?
You can create a lead in Zendesk Sell directly from a Zendesk Support ticket using the Zendesk Sell app. This feature is available when there is no existing lead or contact in Sell that matches the ticket requester's details. To create a lead,…
What should I do if a lead already exists in Zendesk Sell for a Support ticket requester?
If a lead or contact already exists in Zendesk Sell for a Support ticket requester, the option to create a new lead will not be available. The Zendesk Sell app checks for existing matches before allowing the creation of a new lead. In such cases,…
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