Set Notification Schedule in Zendesk Mobile App
How do I set a schedule for receiving notifications in the Zendesk app?
Setting a schedule for receiving notifications in the Zendesk Support mobile app is straightforward. On iOS, go to the notifications settings screen and find the 'Notification Frequency' section. Choose 'Always' to receive notifications anytime or 'During specific hours' to set a custom schedule. For Android, the process is similar, but the option is labeled 'Notification frequency'.
This feature helps you manage when you receive notifications, ensuring they align with your work hours or personal preferences.
More related questions
How do I configure notifications in the Zendesk Support mobile app?
You can easily configure your notification preferences in the Zendesk Support mobile app. To do this, navigate to the notifications settings screen in the app. For iOS users, tap the settings icon in the bottom toolbar, and for Android users, open…
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You can select which groups trigger notifications in the Zendesk Support mobile app by adjusting your settings. For iOS users, go to the notifications settings screen, locate the 'My Groups' section, and choose either 'All groups' or 'Select…
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Viewing notifications in the Zendesk Support mobile app is simple. For iOS users, tap the notifications icon in the bottom toolbar. Android users should tap the options menu and then select 'Notifications'. Notifications are listed with the newest…
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Currently, there is no direct way to turn off notifications for auto-solved tickets in the Zendesk Support mobile app. A potential workaround is to assign all new tickets to a group and only assign tickets you want notifications for to a group that…
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